FAQS
We know how crucial it is to find the information you need quickly and easily. That’s why we’ve designed this section to be as simple and user-friendly as possible. Check out the frequently asked questions below to find the answers you’re looking for.
If you can’t find what you’re looking for, feel free to reach out to our team for further assistance. We’re always here to help and ensure you get the support you need.
Frequently Asked Questions
- How to choose a suitable purifier for smoke, harmful gases and irritating odors generated by laser processing
Before selecting the equipment, please provide the laser equipment type, equipment processing width, processing materials, average daily working hours and other parameters, and we will customize the adaptation plan for you!
- Does the smoke purifier need an explosion-proof design? In which scenarios must an explosion-proof model be selecte
If the processing material is flammable metals such as aluminum-magnesium alloy and titanium alloy, or there are flammable gases in the workshop, an explosion-proof model must be selected, and ordinary models can be selected for other scenarios.
- When handling smoke from different materials (such as metal, plastic, and wood), what are the differences in the configuration of the smoke purifier?
1.The smoke from laser processing of metal materials needs to be equipped with a spark arrester + flame retardant filter element;
2.The smoke from laser processing of plastic/wood is recommended to adopt a multi-stage filtration combination design; high-humidity smoke requires a moisture-proof design.
- How long is the filter element replacement cycle? How to determine whether it needs to be replaced?
The filter element replacement cycle is different under different processing frequencies and processing conditions of different materials. PURE-AIR’s smoke purifier has a filter element status monitoring system, and customers can easily know when the filter element needs to be replaced.
- What may be the reason for the filter element to be blocked too quickly?
It may be caused by pretreatment failure (such as sparks not intercepting and burning through the filter element), excessive smoke concentration or excessive ambient humidity, resulting in agglomeration. It is necessary to check the matching of the pre-filtration system with the working conditions.
- Can the filter element becleaned and reused?
Only metal sintered filter elements can be cleaned a limited number of times, and HEPA/PTFE coated filter elements cannot be cleaned. Forced flushing will damage the filter structure.
- Is there a filter element life warning function?
PURE-AIR's latest PIPS purification system has a real-time display function for the filter element usage status, real-time prompts for the filter element status, and supports early replacement reminders.
- Is the device compatible with voltages in different countries (such as 220V/380V)?
Standard models support 220V single-phase electricity, and high-power equipment requires 380V three-phase electricity. Export models can be customized with single-phase 110V or three-phase 220V, 400V, 415V, 440V and other different voltages and frequencies.
- Is an additional voltage stabilizer required when the voltage fluctuates greatly?
Built-in wide voltage design (can work normally within the fluctuation range of ±10%). If the power grid fluctuation exceeds this range, it is recommended to install a voltage stabilizer.
- What control methods does the device support?
The basic model supports key panel control.
The smart model supports I/O remote start and stop control, RS-485 control, and some can be connected to the MES system.
- How to adjust the air volume in automatic mode?
The latest PIPS purification system of PURE-AIR has a built-in sensor to monitor the status of the filter element in real time, automatically adjust the fan speed, and realize automatic compensation between the actual air volume and the set air volume.
- Does it support linkage control of multiple purifiers?
RS485 networking can be used to achieve centralized start and stop and air volume coordination, which is suitable for large workshops with multiple workstations.
- What are the special maintenance requirements for explosion-proof models?
It is necessary to regularly check the sealing of explosion-proof joints, grounding line resistance (≤4Ω), and regularly clean the dust in the dust hopper. Non-original explosion-proof accessories are prohibited.
- How to maintain the equipment in a high temperature and humid environment?
High temperature environments require appropriate cooling, and high humidity environments require moisture-proof filters to extend the service life of the filters.
- How to perform daily maintenance on non-explosion-proof smoke purifiers?
Before using a smoke purifier, you need to check whether the filter element is sealed to ensure the normal use of the machine. When the smoke purifier filter element is blocked, the filter element should be replaced in time with a new original one to prevent the filter element from being damaged, so that smoke and dust can enter the fan and damage the fan and control system.